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Azerbaijan
The new generation [ go to first page of report ]


TOP ORGANIZATIONS INTERVIEWS
Interview with:

Mr. Ramez Nasri Owner (European Tobacco-Baku)

European Tobacco-Baku

1 Kondelen str., Nizami District, Baku
Tel.: +99412 90 30 18
Fax: +99412 90 30 17
E-mail: Ramez@eurotobacco.com

First of all we would like you to give some brief information to our readers on why and how you established the company and what were the main steps that marked its development in Azerbaijan?

European Tobacco-Baku started its activity in 1998. In comparison with others companies with a long history it is a young one, but we actually started entering this sector in 1991 and we first started as a trade company. We had our bases at that time in Turkey and we were present in two different countries. Afterwards we started to expand to Eastern Europe, i.e. Moldova, Romania, Ukraine, Georgia, Azerbaijan, Tajikistan till Mongolia. We established a very good distributing system; we supplied all these markets with international brands. Since 1995, positive changes have started in the political life and economic sphere of those countries and that is why we started thinking of establishing our own production companies in those countries. Then we decided to have a factory in Azerbaijan which is one of the most important ones as well as in Tajikistan, Jordan. We have also started small manufacturing in Romania and we'll soon have a very big factory in Turkey.
We used to have local partners and we have different markets. We started to expand to different markets; we have a market share in Middle Asia, Africa and in Middle East. These are the main regions where we are trying to stabilize ourselves.

What is the reason of your success in those regions as the competition is really tough in those markets?

As I mentioned we came to this industry from trade. We have been distributing it before and it is very important to have experience in that. But we were inexperienced in the industrial side. We have invested a lot in this side, now we have the know-how of manufacturing and we have the sales side so that is the reason of our success.
We have very strong relations with some of the multinationals that helped us developing our industrial side. We have very strong relations with Al-Tadis which is the match between Tabacalera and Setranse in France. And we also try to develop our relations and cooperation with them.

What is the story of that cooperation?

When we were a trade company we were in this market and were presenting safe products. We supply those markets with the safe products. And after we started manufacturing we expanded our cooperation. We have licences to manufacture these products now.

As most of our readers are businessmen, top decision-makers and as you are one of them could you provide figures in order to understand how important for the market this company is?

We have around 1500 salaries. Our market share is around 53% and according to the volume we are number one in the country. We are mainly trying to meet the demand in the market, so we have some other markets where we don't have factories but we are exporting our products. When we start a project we try to achieve the target capacity in the market and after that we have an extra capacity to export our products to some other markets as well.

What is your production capacity?

Our production capacity is 1.2 bn sticks which is around 100 ths master case per month.

What do you think would be the main benefit of the companies that would like to produce the same product here?

We are distributing our products to all the parts of the country. Our quality standards comply with the European ones and we have all the facilities from the primary and secondary side. We are very professional in manufacturing and distribution. We have been in this business for a long time and we know how to run it and we can offer all services.

What about the government? For example, in Europe, the tobacco companies are having a hard time, what is the situation here with the government?

There are some regulations in Azerbaijan that are not as strict as it is in America or Europe. According to the normal procedures there is health warning and everything, the government doesn't try to boycott our activity.
What about Pepsi? You are also managing this company?

It is our family business. We have different businesses besides tobacco but it is our main business. We have also a bottling factory here because we believe in Azerbaijan and we think this market is a very promising one. We think in the quick and efficient development of this country. There is also a political stability which creates a healthy atmosphere for the foreign investors. We feel comfortable to expand in Azerbaijan and that's why we have established a Pepsi bottling factory and we are increasing our market share. Things are very promising. These companies are independent but they belong to the same group.

What is your personal background? And how did you reach this position?

We are three brothers. Our professions are quite different. My elder brother is an architect by profession, the second brother is a doctor and I've finished from the architecture university. Before the cigarette business we started with beer, Pepsi in the Middle East market and then we came to the cigarette market. I was following the operational side of the company and then I started to manage the industrial side and I found it very interesting and challenging. And now we are going deeper and deeper.
We put our investment in those locations that we think is promising and we start to organize each location individually in order for it to get its own market share. We try to settle a factory and we have know-how and our standards comply with the European standards and our main goal is to organize each market where we are and to develop the business inside the country.

Are all the products that you manufacture your own brands?

We are manufacturing our own product, this is 95%, then we have cooperation with Al-Tadis and we have their licence. We are planning to open new brands and we can update the technology.
We have already started with the Slims and we have also introduced the Prestige line, in the local market these are very successful products and now we are going to introduce the brand which is called "Storm" which is targeting the medium segment of the market and we are preparing the campaign for it. In 2004 we have also introduced Gauloise in cooperation with Al-Tadis. We are also bringing "Brilliant" super slim, so we have quite many plans.

What was the process after you arrived in the country? You made the market research and made a decision to start your business?

In order to have the right decision you have to have the right information. First we analysed the market and after we saw the economic figures and indicators we made our decision.
And I think during this period we haven't had any serious failure. At present we have 53% of the market share which I think is success.

What is the reason of your success?

You have to understand the market and what customer wants. You have to decide on which consumers you are targeting and fulfil their requirements. There are consumers that target the low price and those who are targeting the high price and high image. Now we are targeting on the high-medium and the premium. We are leader in the volume compared with other multinationals in the country. Philip Morris and other big players are here in the market. Though the competition is not easy I think we are doing well.

What would be your message to our readers particularly about Azerbaijan compared to the neighbouring countries like Georgia and others?

Azerbaijan is much more advanced than all the neighbouring countries. The government is very well settling the country and it is very safe here. The economy is developing and the situation in the country is getting better and better. So there are great opportunities for other companies to come to the country and make investments in different fields. And I think after the country gets the oil revenues from the export pipelines the development is going to speed up.

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