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Finance
BPC prides itself for having a branch in every mu-
nicipality and the 18 provinces of Angola and thus,
its participation to the development of the country.
Despite a difficult financial environment, BPC has
shown good results in the ratio of solvency (11% in
2008 vs. 17% in December 2009), placing the bank
amongst the main banking institutions. BPC is still
the landmark brand both on national and interna-
tional levels.
Considerable investments have been done in the
overhaul of internal processes in order to optimize its
final services to the clients and modernize the bank-
ing profession. Significant improvements have been
realized in different domains such as:
Systems and IT: BPC was the first bank to offer
instant SMS banking messages in Angola. Addi-
tional services are provided to the clients: electron-
Solvency rate
Total Assets
Net profit
Cash flow
17%
5,5 Bn USD
140,4 M USD
322 M USD
BPC Key figures = End 2009
ic payments systems, ATMs, e-banking, call center,
Equation software…an efficient network being funda-
mental to run operation with high standards of quality.
New products and services: The PRIVATE network
and the exclusive MUTUA PALLADIUM credit card
are to be launched in 2011, Visa Classic and Gold
available for private customers.
Institutional image: important work has been done
in communication to accompany the moderniza-
tion of the bank: new logo, campaigns in media,
creation of Muata magazine in 2010, a prestigious
and exclusive project dedicated to BPC’s clients.
Training: the staff is constantly trained to offer im-
proved services and professionalism.
As individuals remain the core business and the
majority of BPC’s clients, the bank is also targeting
small and medium sized companies considering
they can generate future key new customers, fun-
damental to the stability of the client portfolio. To
attract those companies, various “Company Cent-
ers” have opened in the country.
Every effort is made towards the satisfaction the
customers and their identification to the brand. The