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Transport, Works Supply & Communications
Fax: +260-211-226666
info@coppernet.zm
milambo@coppernet.zm
www.coppernet.zm
CopperNET Solutions is an incorporated company,
which provides leading-edge products and services
in Zambia’s information and technology industry.
The company was incorporated in 1999 after a suc-
cessful management buy-out by the conglomerate
Zambia Consolidated Copper Mines (ZCCM). The
buy-out resulted from the increasing degree of lib-
eralization of the Zambian economy initiated by the
Zambian government.
CopperNET Solutions has the largest commercial
digital data network in the country. This network
stretches from Chililabombwe in the Copperbelt to
Livingstone in the south. Over 10 towns along this
stretch are serviced by wireless connections and
play a pivotal part in the development of the firm’s
VPN (virtual private network) product that helps to
connect remote offices to others among their head
office.
Regions that are not covered by the firm’s micro-
wave network are serviced by small VSATs, which
provide such places that lack infrastructure to have
the same services as good as those in well-serviced
urban areas. This has been quite well received
among customers throughout the country. Copper-
NET Solutions also operates a telephone network
in the Copperbelt and provides voice services to a
number of customers who trust the reliability of the
CopperNET Solutions Voice Network.
The firm provides a full range web hosting services
on Linux servers, including telnet access with your
own home directory and full CGI scripting facilities.
Web pages can be directly uploaded via FTP.
In the pursuit of ultimate customer satisfaction, Cop-
perNET Solutions maintains a network of monitoring
tools to keep an eye on customers’ connections to
enable rapid proactive responses to signs of network
or connectivity problems. Service level agreements
(SLAs) are available to companies that require en-
hanced speeds and security. All these abilities make
CopperNET Solutions possibly the strongest IT firm
in the country from a technological point of view, and
a great contact for potential investors, businesses
and potential partners in Zambia’s rapidly growing
ICT sector.
DHL ZAMBIA
Erlo van der Linde
Managing Director
Plot 2411, Corner Parirenyatwa & Makishi Rds
PO box 31395 Lusaka
Tel: +260-211-229768
Fax: +260-211-225529
www.dhl.com
DHL is the global market leader of the international
express and logistics industry, specializing in provid-
ing innovative and customized solutions from a sin-
gle source. DHL offers expertise in express, air and
ocean freight, overland transport, contract logistics
solutions, dangerous good shipping and brokerage
services. DHL’s international services combined with
worldwide coverage and an in-depth understanding
of the local market make them an undisputed global
market leader.
In Zambia, DHL became fully operational in 1985.
Zambia was the first African country that DHL en-
tered, largely due to its strategic location and political
stability. DHL were the pioneers of the industry on
the continent and have been market leader in the
African courier industry. As the company grew, more
and more products were introduced and launched,
offering clients an extensive range of products to suit
their particular needs.
Today, DHL Zambia offers a wide range of services
including Express Delivery of documents and par-
cels worldwide, shipment of large, heavy and high
value goods. DHL’s special services include repair
and return, time definite delivery and Saturday deliv-
ery, shipper’s insurance and import express.
In the last ten years, a number of courier compa-
nies have opened offices and this has been welcome
competition for DHL Zambia. Aside from being given
impetus to improve the quality of service offered,
DHL’s strength has been proven. Its comprehensive
global network that combines ground, air and ocean
allows for optimal delivery performance. Delivery is
possible overnight to most destinations in Sub-Saha-
ran Africa, with the latest pick-up times being offered.
With their fleet of 47 vehicles and one aircraft, which
makes daily flights throughout Central Africa, DHL
can collect and deliver anything domestically and
abroad. DHL Zambia handles approximately 30,000
shipments a month. Clients can choose to receive
reports on their shipment’s delivery progress across
the globe on their cell phone or email. The focus of
their business is to see how they can fit in with each