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Transport, Works Supply & Communications
towards the enhancement of technology in areas
such as EASSy cable, which is an undersea fibre
optic cable system that will make Internet connec-
tions faster and more reliable for our customers.
They have also invested heavily in 3G/HSPA for
high-speed data and Internet access.
MTN Zambia ensures that all the products and ser-
vices they have launched have prioritized their cus-
tomers’ needs in an effort to empower and enrich
their lives. Their future plans will continue to focus
on their basic principles of quality and affordability.
Their corporate social responsibility vehicle is also
very relevant to the community in Zambia. They sup-
port various communities through the sponsorship
of different traditional Zambian ceremonies. Other
important initiatives of MTN Zambia are the ‘Kick Out
Malaria’ and ‘1 Goal Education for All’ campaigns.
These represent MTN’s efforts to assist the Zambian
government in achieving the MDG goals by 2015.
“MTN Zambia will continue to give back to the com-
munities we operate in through our CSR activities in
an effort to uplift lives as well as preserve Zambia’s
cultural heritage through our continued sponsorship
of different traditional ceremonies.”
Farhad Khan
CEO
AS of 2010, MTN Zambia had 1.5m subscribers on
the network with 19 service centres, 19 distributors,
22 connect stores and 14,000 customers from a re-
tail chain perspective. They have a staff of 267 em-
ployees with expectations to increase this number to
300 by 2011. As they expand they strive to see more
people in employment.
In less than 10 years time MTN Zambia foresees
themselves as market leader for telecommunica-
tions products. They plan to achieve this by their
continued focus to ensure accessibility to their prod-
ucts and services through affordability.
“We will continue to deliver on our promise of pro-
viding affordable, superior and quality services that
exceed our customers’ expectations.”
Farhad Khan
CEO
They are working hard to offer more affordable hand-
sets on the market, ensuring that everyone, from
the business executive in Lusaka, Ndola and Kitwe
through to the farmer and fisherman in the most rural
areas have access to empowerment and affordable
communications services.
They ensure that this will be achieved by the quality
of network that their subscribers have grown to love
and appreciate.
MTN Zambia also guarantees to continue introduc-
ing relevant and innovative services onto the market,
ensuring that their subscribers have access to the
same, if not better services than subscribers in Eu-
rope, America and the East.
“MTN Zambia is here to stay”
Farhad Khan
CEO
MULTICHOICE ZAMBIA
Simon Bota
General Manager
Plot D18 Bishop Road, Kabulonga
PO Box 320011, Lusaka
Tel: +260-211-368300
Fax: +260-211-261533
amayeya@zambia.multichoice.co.za
www.dstv.com
MultiChoice Zambia, the service provider of Multi-
Choice Africa in Zambia, was established in 1995 to
provide subscriber management services for DStv
subscribers within the country.
MultiChoice Zambia is part of the DStv offering,
which has improved the standard and scope of Af-
rican television entertainment by providing subscrib-
ers with a choice of over 50 world-class television
channels and over 20 audio channels to satisfy the
different language, cultural, informational and enter-
tainment needs of African subscribers.
The company has grown rapidly to become the tel-
evision provider of choice in Zambia and plans to fur-
ther expand its subscriber base. With two branches
in Lusaka and Ndola and over 50 installation loca-
tions across the country, MultiChoice is able to install
DStv everywhere around the country. To facilitate
payment in rural areas, the company has estab-
lished strategic alliances with banks across Zambia.
MultiChoice is very active in the local community and
provides free DStv to a number of schools to support
education and participates in a number of develop-
ment programs.