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Transport, Works Supply & Communications
ZICTA recognizes that ICT plays a critical part in cre-
ating solutions not only to help the ICT industry but
also to benefit the entire Zambian community. Enor-
mous opportunities have been created due to the
increase in government efforts to extend communi-
cations to all rural areas, which as a result increases
the connectivity and livelihoods of people, all across
the country. Simultaneously, ZICTA has been inun-
dated by applications for licenses and permits to op-
erate in the sector and the overall interest of FDI into
the Zambian ICT sector has increased considerably.
With a 47% mobile usage rate as of 2010, and be-
low 18% internet connectivity, there is enormous po-
tential for growth and expansion for years to come.
ZICTA continues to fulfil its mandate of regulating
and licensing the ICT sector and increasing the ease
of doing business within it to accentuate such poten-
tial growth to international businesses and investors.
“Connectivity is no longer a luxury, but has increas-
ingly become a necessity, whether it be for education
and research purposes, business, or even personal
use shrinking the space between friends and family,
ICT is an already significant sector of the economy,
growing in importance that will not disappear any-
time soon.”
Margret Chalwe
Director General of ZICTA
Actively engaged in online initiatives and the promo-
tion of increased internet and mobile phones usage,
ZICTA has successfully persuaded the government
to act on the development of greater ICT infrastruc-
ture throughout the country, even in traditionally
economically unviable locations, in order to bring
a similar quality of services to Zambians no matter
where they are geographically located. With the
development of improved ICT infrastructure, ZICTA
is able to ensure that private sector penetration of
different regional markets will be possible. Multi-fa-
cility Economic Zones in the country, along with the
development of technology parks present numerous
investment opportunities for investors. Firms and
investors wanting to expand into Zambia can do
so with confidence knowing that current ICT policy
aims at developing local talent and developing a very
skilled labour force within the ICT sector.
ZICTA has also created a training programme that
stimulates the interest of high school students into
the ICT industry and encourages the continuation of
ICT studies at University. This they believe will further
create a stronger ICT sector for generations to come.
ZICTA is continually creating and enabling a pros-
perous investment environment in Zambia and looks
forward to working with potential businesses or in-
vestors in the future.