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Montego Bay, Jamaica - With a view of palm
trees and Caribbean waters, European business people in dark
suits were running
to their meetings while American tourists were sunning poolside
in the Ritz-Carleton Golf and Spa Resort in Montego Bay,
Jamaica.
The context was quite fitting: it was a conference exploring
tourism business opportunities in the Caribbean.
Funded by the European Union, “Profit in the Caribbean” took
place in October to promote partnerships between European
and Caribbean enterprises in the tourism sector. Almost 200
European companies were attending – architects, landscape
artists, beach developers, micro-breweries, all-inclusive
resort chains – all of them hoping to meet with Caribbean
entrepreneurs and develop profitable business projects in
the region.
Meanwhile, 279 Caribbean projects were on the table, such
as the construction of eco tourism resorts, the implementation
of online reservation systems, the design of a water treatment
plant and the establishment of beach-side luxury residences.
Some projects were high quality, professional business proposal
valued at more than US$800 Million, while others represented
small, local investments. Even the Jamaican family-owned “Pork
Pit” restaurant was present, offering a franchising
proposal for potential investors…

The Caribbean |
The conference thus hoped to create a synthesis of relationships
and contacts through a “matchmaking” procedure.
The European Union (EU) found that “one of the big
problems is that local entrepreneurs do not know where to
find partners when they have a good business idea” said
Dries de Vaal, Partner of Deloitte Consulting, who is associated
with the organisers of the conference, the Emerging Markets
Group.
Therefore, the conference was a pro-active push to “play
a positive role by attracting EU investors, service provides,
consultants, contractors and bankers together with local
entrepreneurs in order to facilitate profitable business
ventures” added de Vaal.
Although hopes were high among many of the local participants,
this is only the first step towards new business.
“It the beginning of a process through which we can
bring buyers and sellers together” suggested Patricia
Francis, President of JAMPRO, the Jamaican Promotions Corporation. “Essentially,
it is the beginning of a relationship-building process.”
Almost 500 Letters of Intent were signed during the 4 days
of the conference. The next step will be to determine which
projects are eligible for EU funding.
Tourism development strategies
Meanwhile, the Caribbean islands are eager to promote tourism
business development as a means to stimulate employment and
modernise their economies, especially since most of them
are highly dependent on tourism. Each island is evaluating
their offer and attempting to upgrade their services and
accommodations to stimulate tourism demand.
“In Antigua & Barbuda, tourism is everybody’s
business” said Hilson Baptiste, the Minister of State,
who is in the process of analysing and re-branding his country’s
tourism industry. Given the fact that tourism represents
30% of the country’s GDP (Gross Domestic Product), “the
Ministry of Tourism is the engine of growth of the islands”.
In fact, a recent study by the World Travel and Tourism
Council, estimates that over 15% of all jobs in the Caribbean
are linked to the tourism sector.
Jamaica is going one step further by encouraging the tourism
industry sector to set up regional offices on the island
which can act as service sector outsourcing operations. “This
represents an opportunity for the supply chain industry to
manufacture quality goods on an international scale” said
Patricia Francis of JAMPRO.
“We are in fact building a business synergy stemming
from our tourism sector” she added.
The all-inclusive dilemma
All-inclusive resorts and hotel chains were attending the
event in force. Barceló, Iberostar, Club Med, Occidental,
Intercontinental, Hilton… each group was looking for
new destinations to diversify their resort offering.
“We believe that Jamaica is going to be the new hot
spot for European tourism in the near future” said
Gustavo Montealegre, Vice-President (Development) of Barceló Hotels & Resorts.
In fact, Spanish hotel chains are scrambling to follow the
lead by RIU Hotels & Resorts, which opened their first
Jamaican resort two years ago. Iberostar has already bought
land in Montego Bay to build a huge 700-room all-inclusive
resort, while Barceló is currently hunting for property
on the Jamaican coast in order to join the Spanish race to
commercialise Jamaica.
“Within the Caribbean we consider Bahamas, Puerto
Rico and Jamaica to be the three most important places to
invest in, especially since each market is mature enough
for our investment to be recovered in a relatively short
period of time” said Montealegre.
While the Caribbean is opening up for tourism opportunities,
it is also clear that services, restaurants and infrastructure
is not up to standard for many European tourists. This has
resulted in the construction of isolated all-inclusive resorts
that shelter the tourist from the island’s reality.
In Jamaica, the concern for security and the lack of local
services keeps tourists in their own all-inclusive resorts,
thereby perpetuating a trend that hardly benefits the local
community. Yet resentment is growing as the local population
feels outcast and rejected by the walled-in resorts arriving
to their coasts.
“You cannot come to a country and hate the land you
build on” said one local Jamaican restaurant owner.
In a small way, the ProInvest conference was about breaking
that trend and encouraging community building projects.
Small entrepreneurs finally had their chance to present
their proposals to major corporations and family-run hotels
finally had the chance to get the financing needed to expand
their bed and breakfasts… it was a step in the right
direction, and the chance to dream about tourism as a major
player towards the economic development of the Caribbean.
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