MACEDONIA
struggling with reforms,
and offering a new vision for Europe








Mr. Daniel Doncev, General Manager / CEO of Makedonski Telekomunikacii A.D.

Interview with: Mr. Daniel Doncev
Read our exclusive interview



Mr. Daniel Doncev,
General Manager / CEO

Contact:
Orce Nikolov bb
91000 Skopje - Macedonia
Tel: +389 2 - 141001
       +389 2 - 141270
Fax: +389 2 - 126244
E-mail: dand@mt.net.mk
Web site: www.mt.com.mk
INTRODUCTION

Makedonski Telekomunikacii A.D.

Makedonski Telekomunikacii A.D. is the national telecommunications operator in the Republic of Macedonia. MT provides basic telecommunications services in the Republic of Macedonia, including all local, long distance and international traffic, leased lines, cellular mobile services, and value added services including data communications and Internet access.

Our goal is to fully cover the telecommunication needs of people, businesses and institutions in the Republic of Macedonia and by doing so to enhance the quality of life.

We are a customer oriented company and our highest priority is their satisfaction.

We measure our results on profitability and quality.

We value our employees as our most valuable asset.

Becoming the best communications provider in the region while fully satisfying the needs of our customers, investors and employees is the main highlight of our mission.

We intend to take an active role in promoting the Information Society.

We believe that accomplishing our goals will contribute towards achieving the strategic goal of the Republic of Macedonia - integration in the structures of new Europe.

MOBIMAK

MobiMak is the GSM operaton part of AD Makedonski Telekomunikacii, a Macedonian telecom operator offering full range of telecommunications services and the most advanced and complete telecom solutions to both business and private communities.

MobiMak is the first and only GSM network operator in R.Macedonia. Introduced in more than 160 countries with more than 200 million subscribers today, GSM™ (the Global System for Mobile communications) is the world's leading digital wireless communications standard.

MobiMak has been operating in Macedonia since 1996. Licensed for GSM 900, and Member of the International GSM MoU Association Comunity, MobiMak's product portfolio incorporates value-added services and international roaming agreements that match up-to-date International and European standards.

MobiMak's cellular services are currently enjoyed by 115.000 active customers. Our customers can utilise the GSM services in around 50 countries all over the world.

The company is passionately committed to delivering the best mobile communication experience to help its customers get the most out of their lives. To meet this goal, the corporate culture at MobiMak is extremely dynamic, poised to listen and respond to customer demands and expectations. Consequently, the company is continually exploring new technologies and standards, and finding ways to adapt the best-of-breed solutions to its services. Currently the company network covers 90 percent of the Macedonian population, and it is continually adding capacity.

Our network infrastructure includes the world's most modern telecommunications technology. Being provided and supported by world-class manufacturer ERICSSON, our team experts are enabling high-class service to our subscribers.

MobiMak's communications technology guarantees consistent voice clarity with no congestion and almost immediate access to a line every time. MobiMak also offers customers one major advantage, our indoor reception quality rates as the best among all digital systems.

High quality customer care service is available round the clock for both our customers and visitors in our network.

Thank you for your time spent in browsing through our website. Please, take a look at our range of features available and please do not hesitate to contact us if you have any queries. We hope it's been a valuable first step towards developing a relationship with us.

INTERNET

The foundation of MTnet as a part of Makedonski Telekomunikacii was a strategic decision of Makedonski Telekomunikacii. Introduction of Internet service of Makedonski Telekomunikacii was based on the need for expansion in new communication technologies on modern, flexible and competitive way. The factors which were determining the success of this business initiative of Makedonski Telekomunikacii were the contribution of Makedonski Telekomunikacii in forming the telecommunication market in our country, and the need for quality services in the competitive market.

More than four years have past from the beginning of the Internet Service of Makedonski Telekomunikacii - MTnet which was on 7-th of December 1995.

During that time the network installation was upgraded few times, in order to satisfy the needs of the Internet users.

Providing Internet services on Macedonian market:

  • Access services (Dial-up and connections through leased lines),

  • WEB services (WEB Hosting, development of WEB pages),

  • Content oriented Internet services (services with interactive content, information services, WEB portals)

  • Value added services (managed Internet leased lines, VPN networks, managed VPN networks).

  • Providing Internet access throught the MTnet network for the others Internet Service Providers in Macedonia.


  • MTnet is making efforts to increase the awareness about Internet and its sociological use to Macedonian citizens, and about support for Internet applications, especially those who are helping the financial, cultural and social development of our society.

    Infrastructure & Network Instalation

    MTnet network is connected with the global Internet through

    - 128 Kbps satelite link with Cable & Wireless (ex MCI Internet)

    - 2 Mbps terrestreal with British Telecom Internet Backbone Service

    - 8+4 Mbps terrestreal with Deutsche Telecom / Global One.

    The topology of the network between Skopje and the six towns is star like, with 2 Mbps links trough SDN network of MT from Skopje to every town. The reserve backup links are 128 kbps on-demand ISDN BRI connections.

    MTnet network instalation provide high level performances in every point of the network in Skopje, and also in the others six towns where our equipment is installed.

    Used equipment and the capacity of the main point in Skopje and the points in the other six towns guarantee secure connecting service for current and potential users of MTnet, providing high quality Internet connecting service.

    The equpment in Skopje is based on CISCO 7200 backbone routers for connecting on the other points over Macedonia, and for connecting to the whole Internet network also, CISCO 3640 and CISCO 4700 connecting routers for users using leased lines and CISCO AS 5300 access servers for dial-up connection, with 930 installed dial-up lines at this moment and tendence for growing.

    The network equpment for the local ethernet network in Skopje is based on ethernet switches CISCO 5002, CISCO 19XX and CISCO CATALYST 4006 in redundant configurations in combination with more virtual LAN networks on 100Mbps and 10 Mbps.

    The equpment in the others six towns (Tetovo, Ohrid, Bitola, Stip, Strumica and Kumanovo) where recently the network is spread out is based on CISCO 3640 access routers for access through leased lines in that towns. The computer equpment (concentrate in the main center in Skopje) is based on SUN Unix servers and work stations (in cluster configuration), Hewlett Packard and DELL Windows NT servers, also Hewlett Packard Unix and NT work stations for managing the network and the services.

    PRODUCTS AND SERVICES

    Internet Connection Services

    o Dial-up access through public telephone network (PTSN) with speeds up to 56 Kbit/sec

    o Dial-up access through ISDN network with speeds up to 64 Kbit/sec, 128 Kbit/sex and n*64 Kbit/sex

    o Connection through leased lines with speeds up to 1Mbit/sec

    WEB services

    o Planing and development of WEB pages

    o WEB hosting services on MTnet Web servers

    o Promotion and advertisement through MTnet Web page

    Content oriented services

    Currently we refer the folloing on-line content oriented services:

    o E-mail directory - directory of all e-mail users on MTnet (those who allowed publishing of their e-mail)

    o Telphone Directory ( 988 ) - service for searching private telephone numbers in Macedonia

    o Free ads on MTnet - service for reporting and searching ads on MTnet

    o News on MTnet - daily news in different categories

    o MTnet Greeting Cards - service for sending electronic greeting cards through Internet.

    o Search MK - Directory service for adding and searching Macedonian contents on Internet.

    o Chat - Chat service with chat rooms with various topics.

    o Business MK - Business information about worldwide companies offers,
       needs and cooperation posibilities with companies in Macedonia.

    o WEB News - On Line news groups content.

    MTnet EVOLUTION

    MTnet started to function on 7th December 1995.

    Condition at the end of the year 1995 1996 1997 1998 1999 Oct 2000
    Dial-up users 76 595 1258 2679 5315 8363
    Leased lines * 7 16 32 44 49
    WEB hosting sites * 1 9 22 43 122

    DIRECTION OF PROGRES

    According to the MTnet plan, the department of Makedonski Telekomunikacii is focusing on gaining bigger part of the Internet users in Macedonia, which will correspond to the size and network instalations and performances of MTnet. Special accent in MTnet is given on: - Continuous expanding and upgrading the network in order to satisfy the needs of our users:

  • Monitoring the international trends in Internet

  • Evolution of new services and products

  • Continuous improvement of our Internet service

    The statistic say that MTnet has 45 to 50 procents of Internet users in Macedonia.


  • TECHNICAL SUPPORT

    Users support is provided through the technical support service:

  • For Dial-up users on(091) 114-454 every working day from 07:00 to 20:00h.

  • For Internet leased lines users on (091) 213-221 every working day from 07:00 to 20:00 h.


  • Connecting number for the users is 055 857 for all dial-up users all over Macedonia.

    RETAIL

    The retail of the products and services of MTnet is carried out through the distribuitive network of Makedonski Telekomunikacii.

    At the moment, there is only one direct retail place in Skopje:

  • Internet Demo Center in GTC first floor (the enter is on the side of Zena Park); tel: 109-999 every working day from 07:30 to 20:00 and every Saturday from 08:00 to 14:00,

    Other retail places through Macedonia are located in the nearest TK Center

  •   Read on  

    © World INvestment NEws, 2001.
    This is the electronic edition of the special country report on Macedonia published in Forbes Global Magazine.
    August 20th, 2001 Issue.
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