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NIGERIA TELECOMMUNICATION LIMITED (NITEL)
Manager:
Professor Buba Bajoga, Contact person
Contact: #2 Bisau Street Off Herbert Macauley Way Wuse , Zone 6 Abuja Nigeria
Facsimile +234 9 2633849
Telephone +234 9 5235707
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Strategy
SO FAR, SO GOOD
Before 1992, NITEL, existed in a virtual monopolistic environment in which it commanded overwhelming influence in the telecommunications terrain. This influence included calling the shots in tariffication/modernisation and dominance over subscribers.
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With the promulgation of Decree 75 of
1992 which liberalised the telecommunications industry, it became clear that NITELs monopoly of the industry was coming to an end. NITEL had to go back to the drawing board to chart a new course for a new NITEL, which will have to find its feet in a deregulated industry. Some of the strategies it then came out with included:
an aggressive customer relations drive
an ambitious network expansion and modernisation programme
a revolutionised staff welfare/remuneration scheme.
an impressive revenue generation drive
a robust project financing strategy
a systematised revenue collection drive
These efforts and strategies paid off in their respective entities leading to the transformation of the company in all aspects. This placed NITEL in good stead for the actual deregulation of the industry.
NITEL - YOUR LINK TO THE WORLD |
© World INvestment NEws, 1999.
This is the electronic edition of the special country report on Nigeria published in FORBES Magazine,
May 31 st issue.
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