KAZAKHSTAN
A giant at the heart of the Central Asia


V.I.P. INTERVIEWS
 
Interview with
Mr. Sembayev
Chairman of the Board of Directors of Kazkommertsbank
June 20th, 2002

As the former governor of the National Bank of Kazakhstan, you truly have seen the local banking sector grow, and played a considerable part in its development. With this in mind, could you give our readers a brief introduction into the Kazakh banking sector?

Recently, I have been invited to the celebration of the 300-years anniversary of the Bank of London. One should compare those 300 years with 10 years history of the banking system here in Kazakhstan. While talking about the development of the economy of Kazakhstan we feel more comfortable speaking about the development of the banking sector. What did we inherit from the Soviet Union? There were four state banks, which were serving the whole economy of the country. However, those banks used to be subsidiaries of the central banks that were located in Moscow.
During the times of Mr. Gorbachev, when the liberalization of the economy started, it was decided to give the permission for the establishment of private banking institutes. And in 1990 there were four private banks in Kazakhstan. Banking activity used to be regulated from Moscow. There were the Central bank or the State Bank of the USSR, the Agricultural bank, Industrial and Construction bank and also Social Credits bank (providing loans to non-industrial sector). By 1993 the banking reform was conducted in Kazakhstan. As a result of this reform there were only two banks that were fully controlled by the government: the Central bank, which is currently headed by Mr. Marchenko, and Halyk Savings bank (People's Savings bank). A little bit later there was an EXIM (Export and Import) bank established, which is most likely going to be liquidated soon. In the year before last year the Bank of Development has been created. All the other banks are non-state, private banks.
In 1993 we used to have 243 banks. These were very small banks. None of them have been regulated properly. They were mostly dealing with lending in insignificant amounts. The above situation worsened with the crash of the Soviet Union. When the industrial links were broken, we all became independent states. And even though we managed to come to some agreements in terms of politics, by means of signing treaties and other documents through certain mechanisms in the framework of CIS, there was no agreement in the field of finance. It means that the situation was as follows. Only three Baltic countries separated. Other countries were still in a so-called Rouble zone. And we got twelve issuing centres. All of them were issuing the Russian Rouble. All that brought us to the point where all the countries were solving their problems and the inflation has become very high. After that, certain countries started to introduce national currencies. There were three countries staying in the Rouble zone until the middle of 1990. These were Russia, Uzbekistan and Kazakhstan. But even those three countries could not come to the agreement. In June 1993, Russia introduced their own national currency. And on November 15th, 1993, Kazakhstan introduced its national currency, Tenge. From that very date onwards, we may speak about the conscious development of the banking system in our country. Kazakhstan received an opportunity to regulate money aggregates by itself. It could determine certain parameters of the development of economy, and formulate the standard budget. In case the inflation in the country was high then that was the result of the activity of the state itself. I mean that we eliminated the import of Russian inflation. By 1993, we have completed the prices' liberalization. The state regulation has been abandoned. We refused from the system of fixed prices. With the implementation of Tenge we determined our ratio to international currencies. And the state, in particular, the National bank obtained the opportunity to regulate the rate either by means of intervention or by means of buying out those currencies.

In this environment also Kazkommertsbank started to develop. Could you indicate to our readers the links between the development of Kazakhstan and upgrades of Kazkommertsbank?

In 1993, Kazkommertsbank used to be one of the average level banks. There are certain private banks in Kazakhstan that have been created in 1990 and they had more time for development. That was Turan bank, which has been established at the basis of a state bank, Industrial and Construction bank. Formerly, there was an External Trade bank, which has been reorganised into Alem Bank. KRAMDS bank has developed very fast, but, unfortunately, this will come to an end soon. Kazkommertsbank has chosen a relatively conservative policy from the very beginning. From year to year it has been increasing its assets. Our bank used to be very choosy and strict in terms of its lending portfolio. And gradually life has put all the banks so that on the tenth year of existence of our banking system Kazkommertsbank has become the largest bank of the country. I do not want to bother you with statistics, but here, in our brochure, you can see the share of Kazkommertsbank at different markets. It is something in between 27% and 32%.
Nowadays, Kazkommertsbank is able to conduct a relatively strict selection of staff members at the labour market. We have created the whole system of attracting specialists. The main idea of this system is the career growth of specialists within the structure of the bank. We are not putting constrains for spending for education. Implementation of new banking products creates the demand for special training. And perhaps we have brought into life the principle, which says that, the best investment is the investment into people's education. Our staff members are attending many training seminars both abroad and in Kazakhstan. We have our special training program in our bank, which is composed according to a regional division. It means that we get together our staff members from our Southern, Eastern, Central Kazakhstan subsidiaries and organise local seminars.

Credit and security portfolios are also important To the Kazkommertsbank are also very important its. I hope that you could highlight to our readers their importance to Kazkommertsbank?

Kazakhstan has a population of only 14,8 million people. Around half of them are residing in rural areas, which are spread over a huge territory. Besides, while flying above Kazakhstan, he ? (God) distributed mineral resources not carefully enough. As a result those resources happened to be at places with the most unfavourable conditions to live. Oil is mostly concentrated at the deserts areas with the very hard climate. There is also oil on the South of Kazakhstan, where the living conditions are also very unfavourable and transport links are not developed. Non-ferrous metals are located in the Eastern and in the Central parts of Kazakhstan. Certainly, it would be better if we could find oil reservoirs somewhere close to Almaty, because the climate here is really pleasant to live in. If you have ever been to those places, where oil and gas enterprises located in Kazakhstan, you could see that these are real deserts and it is extremely difficult to stay there. And the economy as a whole is not that big for around 15 million people.
As of today thanks to Mr. Marchenko's efforts, and I have actually started the process in my times, we have 46 banks here in Kazakhstan. Even this number is still too many for our country. And the market is highly competitive. Especially considering the fact that main investments are coming to Kazakhstan from outside, this is in the oil and gas sector, and those are not credited inside the country. Actually, Kazakhstan has not enough money. That is why banks are mostly competing for the big corporative business, for medium- and small size business, for population's deposits. Some time ago, Mr. Marchenko has sworn that he would attract to the banks more than 1 billion USD additionally and then he would shave his beard. Recently, he showed up without his beard.
Of course, due to their pervious experience our citizens did not trust to the banking sector and preferred to keep their savings in different places at home. That was the reason why in 2000 special legislative measures have been taken to provide and maintain the banking secrecy and banking guarantee. We used to have about 15 various organizations that had a right to inspect individuals' accounts in the banks, cash flows at those accounts. That has been changed and the procedure has been arranged properly. It was specified in which cases banks are allowed to disclose the above information. And the above legislative innovations have been strengthened with the creation of the Fund of Guaranteeing (Insuring) of Populations' Deposits. All those steps brought us to the positive output. There is some information about the deposit base in our brochure. According to these figures the growth of deposits is impressive in all the banks. And if, in 2000, we were at approximately number eight among all the banks, nowadays we are the leader in the field of individuals' deposits. To my mind, the undertaken measure played a positive role in making banks trustworthy for the population. Also the state started to publish its economic strategy in the beginning of the year and to determine the main parameters of the economy. National Bank and the government publish the obligations in terms of GDP growth, in terms of inflation, in terms of averages rate of Tenge inflation for the beginning and the end of the year. Afterwards, the National Bank and the government should keep at the level of those figures that have been published at the beginning of the year. This is a very good sign both for real and banking sectors.

Moody's Investors Service assigned a rating of Ba2 to the upcoming issue of senior unsecured notes by Kazkommertz International B.V. The notes are denominated in US$ and are unconditionally and irrevocably guaranteed by your bank. Could indicate the significance and meaning of this?

On the tenth year of our activity we have made the 10th syndicated loan. Recently, we have allocated Eurobonds for the amount of 150 million dollars. For the first time these are five years bonds. In the end of the year 2000, we have repaid the bonds for the amount of 100 million dollars. Kazkommertsbank has not made a default on any of its borrowings. As you know we are driving the same car. The bank will never get the rating, which is higher than the country's one. This is the common rule. That is why we are very much interested in the growth of our country's rating and to our mind the rating of Kazakhstan is underestimated at the moment. The thing is that currently Kazkommertsbank has no problems with the acceptance of its guarantees by large American and European banks. We have no problem with attracting syndicated loans or in additional issuance of bonds. However, there is a problem of price. We have established correspondent and good business relationships with the largest banks of the world. We are known. We are trustworthy. As you may see from our brochure - page with the information about Euromoney - it acknowledged us as the best Central Asian bank for few years. That is why the rating of the country as an indirect instrument is keeping us from moving ahead. It means that it is not efficient to build a business bank based on only corporative relations with certain companies.
That is why we started to work with the population very actively. We are participating in a number of programs, particularly in those of the Asian and European Development banks, on the development of medium and small size businesses. It means that we are the agent of those banks. Certainly, there is a conflict of interests here, since we are trying to lend that sector by our own money as well as by the money, provided by EBRD and ADB. This comes from the situation when Mr. Marchenko is to solve the problem of protecting the Kazakhstani financial market. Considerable cash flows are coming to the country. Mr. Marchenko sterilises a part of that cash flow and buys a part of it by himself. And banks are afraid of unreasonable strengthening of Tenge towards Dollar. I am always speaking in Dollar terms because of a very simple reason. Formerly we used to have quotes towards the Dollar and towards the Russian Rouble. After 1996, when the devaluation of Rouble has taken place in Russia, we are not using Rouble for quoting. Nowadays we are working with Dollars only and using cross rate the National Bank quotes all the other currencies of the world.

It has been said, "Kazkommertsbank is still relatively small, has a potentially volatile funding base and certain concentrations in the loan book". If you consider this, are there opportunities for foreign partners/investors to link up with the Bank (as was done by ABN Amro), and was this the reason behind the plan to merge with Halyk Savings Bank of Kazakhstan?

At the moment we do not have any projects like that. However, last year we have received a very essential technical assistance from Deloitte & Touche particularly in the field of retail banking. Currently we are restructuring our strategy. Today, we have launched a very important seminar, in the framework of which we have invited managers, who are dealing with the retail banking, to Almaty. They will have a very intensive five days training.
As for the project with Halyk Savings bank, the situation was as follows. That project, due to which we were planning to obtain the shares of HSBK, has been really important for us. At the second stage we planned to conduct the merge of our two banks. As a result, we would have received a large network for the retail banking, which has been inherited by HSNK from the National Savings bank. However, we did care about the price of this package. We have come up to the reasonable price during the trade negotiations and then we left the negotiations, since we considered that I would be much cheaper for us to build our own network. We have got the data of the serious survey conducted among all the layers of population in terms of their need in banking services. It means that we know the needs of retired people, the needs of budget institutions employees, the needs of the small and medium size businesses and VIP people. Now, we are aware of the demands and we restructure our retail-banking network accordingly. We restructure even the internal architecture of our subsidiaries. We actively train our personnel. I believe that we will get the output of all these activities by the end of this year. Last year we have got the biggest profit among all the banks, which is about 34 million dollars. For the first quarter of this year we received more than 10.3 million dollars. I believe that we have chosen the right way and our profit will grow even more in the current year.

In recent years, the possibility of further monetary integration in the region has come up. How do you see this happening, and what will the effects be on the operations of Kazakh banks, such as Kazkommertsbank?

Due to the process of globalisation CIS countries including Kazakhstan will most likely introduce the joint currency at some stage. Nobody knows, maybe in 50 years the whole world will use one currency and the World Bank as well as IMF will have a lot to do. In particular, Bretton Wood's agreements will probably be revised. Probably humankind will reject the golden equivalent. In anyway, integration processes will be developing.
We had a very serious claim to IMF, since experts that are working there are very smart and well educated but they are not able to predict financial crisis in various counties. They like teaching others, but they never give realistic recommendations on how to overcome the crisis. In global scale one country's crisis is dangerous for other countries. The Crisis of 1998 in South - East Asia and in Russia could at least have had fewer consequences, if not prevented. Maybe you already know that at our stage of development we are not making any loans from IMF. We have fully repaid our debts. And though we have a right for certain borrowings from SDR we are not going to use them. We have enough gold and currency reserves. At the moment Mr. Marchenko is facing the problem of currency operations' liberalisation and given the right of exporting the capital banks of Kazakhstan will start to actively enter Central Asian countries.
We are able to credit some objects in Kyrgystan, Uzbekistan, Tajikistan. We have our subsidiary in Moscow, Russia. Formerly, only Russian banks were coming here to open their branches. Our bank has its branch over there. We have established three our subsidiaries in Holland: Kazkommerts International B.V., Kazkommerts Capital 2 B.V. and Kazkommerts Finance 2 B.V. We have bought a bank in Kyrgystan. We are planning to make it the biggest bank in terms of capital by the end of this year. Both of these countries are on the edge of privatisation of very large objects (enterprises). We are intended to participate in this process in particular on those objects that will be selling products to our country.
Your background is undeniably very impressive, certainly within the banking sector, where you had a lot of influence as the former governor of the National Bank. Now you are working at the Kazkommertsbank. Could you indicate to our readers how your previous experiences are helping you at your current position?
I do not know if there is such an expression in English language, but I was a sort of "painted over the wall". During the period of 1994-1995, we closed about 150 banks. Some of them where closed because of bridging prudential norms. I was blamed in being against the private property in banking sector. I was very much "kicked" by both Kazakh and Russian language mass media. That was because when I came to work at the National Bank I was saying that Kazakhstan is the country of "non-frightened" bankers, since there have been no regulation at all. Everybody was drunkard with the democracy. It was considered that they could do whatever they want. And we had to quickly introduce the civilised methods of regulating the banking activity. We raised the issue of requirements on chartered capital. In those cases when banks were not meeting the prudential requirements, we took away their licences. Prudential requirements on chartered capital obliged the banks to merge. We forced them to introduce international accounting standards. Naturally, the bankers who used to enjoy their freedom did not like that. Having retired I started to work as a senator. I was the only senator who has rejected the mandate voluntarily. And at that time I received an offer from Kazkommertsbank. For more than three years I work here as a Chairman of the Board of Directors. And I believe that the background, which I have got in the banking sector, are helpful for the bank and the main slogan of our bank "We are together" is being brought into life.

As an expert of the Kazakh banking sector, you are obviously well informed and opinionated. What then would you have a final message to our readers about Kazakhstan and also about Kazkommertsbank?

I would like to wish to the readers of your magazine, which is a business magazine, that their personal plans will become a reality. As for the staff of the magazine, I would like to note that I like very much you Internet web site. This is a brilliant idea that has a huge potential. And we are very grateful to you that you decided to come to Kazakhstan in order to compile a report about our country. Unfortunately, there are many things, which are not known about our country. People still mix all these countries - Uzbekistan, Kyrgystan, Kazakhstan, Tajikistan, etc. I have friends working for HSBC. In their correspondence with Singapore branch of HSBC they were asked if the military campaign is taking place here. This will not last forever. We are only ten years old. In 20 or 30 years from now Kazakhstan will take its proper place in the world.
Our President from the very beginning acted as an integrator for the countries of this region. And I think we are not far from the moment when something like Euro will appear in Central Asia. Probably, Russia will also be included into such a unit as well as other countries of the former Soviet Union. This way will be passed by our countries much faster than by European countries, because at least in the banking sector we are studying very carefully the historical experiences of Europe, United States. You may evaluate the potential of new people, who are working in our bank, since the average age of them is approximately 32 years. And these youngsters are growing very quickly.
I would like to note that 42 % of our bank's revenue is non-interest revenue. That means that we actively developing the system of retail banking. However, there are problems too. We have our own point of view in terms of the policy of the executive power. We have some disputable issues with the National Bank. Although Mr. Marchenko considers me as his teacher, we have disputes sometimes. He used to occupy a middle level position and got his education in United States. I have promoted him to the position of my deputy. We used to work together quite well, but sometimes we have different opinions. I would say that Kazkommertsbank has some issues to be discussed with the banking inspection authorities. However, those disputes are constructive and useful for both sides. That is because Kazkommertsbank is supporting Mr. Marchenko in creating the open and transparent banking system.
During the ten year period our banking sector has made a good progress, because at the beginning I managed to establish an independent central bank. Soviet mentality presumes that the government should order to the central bank. I do not think that the process of privatization has gone smoothly in Kazakhstan. However, those mistakes seem to be inevitable during some revolutionary changes. At the moment we disagree with the government on some of the issues of the budget policy. The banking sector should be transparent and is using international accounting standards. The banking sector is far ahead of the economy as a whole!
Nowadays, you will not be surprised if the banker speaks English. Formerly it was a problem for us to send our people abroad for training, since though they were professionals, they could not speak English. And I would like to finalise my answer to your question with the following phrase that I have heard once in Germany in Bundesbank: "Germans may believe and they may not believe in God, but they do believe in Bundesbank". I would like to wish that all Kazakhstani people believe in and trust Kazkommertsbank.

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