Kyrgyzstan
Striving towards democracy and economic development

Mr. Iskakov S.T
Mr. Iskakov S.T

General Manger of KATEL
October 17th 2002
 
Katel was the first mobile operator to be established in Kyrgyzstan and in its beginning it enjoyed quiet great success. Can you give us a little bit of history and a little bit on another view of the structure of company?

I think we should start the history of our company from 1992, when the vice-president of American company "Cline's Group" Ross Jucobi was invited to Kyrgyzstan. He was addressed with the request to construct here a network of mobile communication. Simultaneously, he was addressed with the request to invest the development of the channels of international communication. In order to achieve these goals, in 1992 was created a joint venture, the founder of which became American part with the control package of stock, "Telecom" and Ministry of Communication also entered this enterprise. We have received a general license for rendering of mobile communication services.

In terms of the shareholding, has the original structured changed since its establishment?

It hasn't changed almost, because "Kyrgyztelecom" didn't meet its obligations regarded to replenishment of the working capital and preferred to leave this joint venture. Its share was correspondingly divided between the other shareholders. These kinds of changes were taken place since our establishment. The rest of shareholders are the same, but we still cooperate with "Kyrgyz telecom" not as a shareholder, but as a national operator. We have also got a license for foreign investment to build a land station of satellite communication. In 1994 was opened a mobile communication and a land station of satellite communication in Kyrgyzstan, thanks to what our country had received the first direct way out to the international network of communication. In 1998 a competitive company "Bitel" came to our market. Our company was thinking for a long period of time about the standards of mobile communication, according to which we will work. The great impact on choosing the standard of mobile communication had a meeting of ministers of communication of Kazakhstan, Kyrgyzstan, Turkmenistan, Uzbekistan, Tajikistan and Russia. At that time the migration of businessmen was very important around these countries and, of course, they had to be able to communicate with each other within this territory. Therefore, the choice was made in favor of American standard, which is called "AMBS". At that time the whole Northern and Southern American continent, part of Africa, Asia and Europe were working according to this standard. In 1994 a new European standard of mobile communication was introduced, which is called "GSM". I should say, at that time we were already developing rather successfully. At the moment we are covering 8% of country's territory, where 80% of Kyrgyz population lives.

You mentioned that between 1997-1998 "Bitel" introduced the other communication market in Kyrgyzstan. What has this meant for KATEL? KATEL has some competitive advantages: like a wider network or more competitive prices. Perhaps, you can better tell us: what are Katel's competitive advantages against its competitor "Bitel"?

I think there are several of those advantages. The first thing I should note is our good professional team. We have connected ourselves with the equipment of "Ericsson" company. In my opinion, this was the right choice. There are many producers of mobile equipment, but the company which was successful at that time and still remains successful is "Ericsson". As "Ericsson" says, their equipment occupied 40% of all market equipment. It is, of course, the great number. I think, sometimes this kind of huge numbers can render less help. They have high prices until the moment, when
"Hua Le" entered the market. I would say, according to my colleagues' opinion, they have really good equipment and incomparable low prices. This is the second reason of our choice. We haven't "betrayed" our company "Ericsson" and I have just distracted with "Hua Le".

The next advantages of our company are our strong purpose and some certain advantages of our standard.

"GSM" is fully a digital standard. We have to have highly-qualified coverage of the basic issues on the territory in order to get the quality of GSM standard. Kyrgyzstan is not a megalopolis like Moscow, Tashkent, New York and etc., the population of Kyrgyzstan is rather spread and, therefore, the frequency of the basic stations is less rarely.

Due to the effect of having some analogue elements in a standard of "TDMA" we have certain advantages in comparing with "Bitel". Consumers can say, "Bitel" can be competitive to KATEL within the city Bishkek in terms of the quality of communication, but outside the city Katel's communication network is more reliable. This is our development policy. We could have one station only in Bishkek, because here we get 70%-80% of our whole profit.

In spite of this we are covering the whole Chu Valley, 60% of the
Issyk-Kul oblast, some regions of Osh and Jalal-Abad. We are still operating in these regions. At the moment we understand perfectly that we can't get any profit and benefit from it, but we do it in order to improve the quality of our service. These are the main moments of our strategy and this is the answer to your question.

What is you current subscribers rate? How many subscribers does KATEL today have? Do you see an increment in increasing this subscriber base?

There are several ten thousands of them. We can see that our subscriber base and broadcasting time is increasing every day. Nowadays attracting of new consumers is based on decreasing of prices. General profit is also increasing.

Since we are talking about incomes, readers are interested in the most successful and most competitive companies in the countries we visit. For this reason we usually utilize financial figures in order to show the size and the success of the company. Considering this, could you give us some figures in terms of KATEL? Do you see an increase of income, because the demand is increasing?

Our shareholders have such policy, that the financial figures of company to be confidential. We can tell you about some figures that can be derivative. Last year we have paid to the state budget 1.5 mln dollars as the taxes. We are planning, of course, to increase our income in connection with our development.

We were discussing before the item that KATEL has a wide network covering most of the territory of Kyrgyzstan, something that "Bitel" doesn't have. During our meeting with Syikimbek Turdukulov from "Bitel", his opinion was that "Bitel" had gained an extra urge in the market due to the item that they had heavily invested in the renovating of all their equipment and network. What are you plans on investing your technology so that you can increase the amount of territory covered by KATEL? Are there plans to invest these aspects so that you can, perhaps, stay right behind "Bitel" or overtake it?

Of course, we are always developing our network. This year we are planning to cover two oblasts of our republic: Naryn and Talas. We are going to increase the coverage of Jalal-Abad oblast and we are persistently going on with the expand of coverage in Issyk-Kul oblast. We are also increasing the quantity of our services. We already have such services as call forwarding, call waiting and conference communication. Later we included to this list a voice mail service. We have also introduced a new type of service "SMS" (short message system). Thanks to this service were added several new services such as information system with the help of what consumers can get exchange rates and the latest news in this or that sphere. With the help of this service we can send messages from mobile phone toE-mail. Now we are working on the possibility of getting e-mails to mobile phones. I should say that we can get SMS messages both within the local network and international network. We communicate very often with our New York office by SMS messages. The number of services is constantly increasing.

Our plans also include other kinds of technical plans, which will allow us to provide our consumers with new technical services.
With regard to our disadvantages, most of the consumers say that it is the absence of automatic roaming. We are trying now to provide our subscribers with this kind of service and we will do it as soon as possible.
I would say that automatic roaming advantages are quiet exaggerated. Firstly, there is certain statistics showing that only 0.4% of subscribers use this service. Secondly, the automatic roaming for those who have been already using it costs very expensive and they just refuse to use it.

Looking a little bit into the future, as you can see, we have seen the minister of Telecommunication and Transport, the ciao of "Kyrgyztelecom" and the state property man , they'd all agreed on the imminent privatization of "Kyrgyztelecom". My question is: would KATEL be interested when this process of privatization takes place and to take advantage of some of the possibilities that will be open enough, because with the privatization of "Kyrgyztelecom" the market will be open enough. How do you appeal this and where the possibilities for KATEL? Is KATEL looking to, perhaps, taking advantages from some of them?

We have received a proposal from a company which is conducting the tender and now we are studying the possibility of our participation in this process. We are a bit embarrassed, because we know very well the situation in the market. With our small company we have big problems. We do not want to tie up ourselves with this big company in Kyrgyzstan, because here we will have to "play" according to the rules. In the process of this game there will be some changes and this kind of changes are not the subject for reasonable logic.

Nevertheless, KATEL is a small company in comparison to "Kyrgyztelecom", but still there are possibilities for joint venture partnership or ,perhaps, a foreign partner could enter the joint venture with KATEL. Perhaps, they can venture some of the possibilities, that the opening up of telecommunication and, particularly, the six-line services would provide with the privatization of "Kyrgyz telecom". What do you think about the possibilities of joining up with the foreign partner? As foreign partners always look for a local partner, know the market and know how to operate it .

The proposal on participation in the privatization process was received from IFC (International Financial Corporation) and IBERDI. This is a stabilizing factor. I think, if we take part in this privatization process, these partner will be very reliable, who know and are able to defend their rights.

Speaking about Kyrgyzstan, you've been one of the main business figures here. You are heading one of the main companies in Kyrgyzstan. Your opinion to us is very valuable on how you view the investment climate in the country. How do you see its developing? What is your opinion on the investment climate in Kyrgyzstan? Do you think it's really attracting investors as much as it could?
Could be additional efforts made?

I think that investment climate here is attractive, but there are some certain problems which can be really risky. I would name the corruption among the biggest risks in Kyrgyzstan. We can see the results of corruption in many ways. Except the legislation base we have at the moment, it says that it is not going to change. For example, in Russia, as far as I know, with the help of financial institutions and the World Bank was introduced the mechanism for fighting against the corruption. This mechanism is very simple. If an independent committee determines that in a certain place there is the corruption , the government pays them out very big amount of money. I've heard, it is about 200 mln dollars. However, this is the big sum.

One last question. This is more on personal level. Could you tell us a little bit about yourself, previous experience before you entered KATEL? Perhaps, what do you feel most satisfied since you've been a directing this company? What are your biggest targets for the future? How would you like to see KATEL in the future?


As for me, I was born in 1941. I have graduated the Moscow University of Communication and Information Science in 1963. Since this time I had been working as an engineer of communication in Bishkek. I was leading several enterprises here. Particularly, I was a general chief engineer of the inter-city telephone station and a director of Bishkek telephone station. Later several oblasts were created in Kyrgyzstan, and I was a head of the Issyk-Kul administration of communication and a substitute of the minister of Communication of Kyrgyz Republic.
Several years I was working as an advisor to the minister of communication of Vietnam. After my official trip to Vietnam I worked for the government for several years and as a mayor of Bishkek city after. When A. Akaev became the president of our country he appointed me as a minister of Tourism. I was the first minister of Tourism of our Republic.
After several years I had returned to the communication sphere, to my current job in KATEL.

KATEL is known from its beginning as "high teach". Nowadays there are very swift changes in sphere of telecommunication and information sciences and the development went ahead. Mobile communication also has its own horizon, but we are not going to change our profile. The third generation of mobile communication is coming. According to this, I would like to see KATEL on the top of the technical progress.
Being in my soul more engineer than a politician, I would better take more participation in the high technological rigging of KATEL.

Thank you very much. If you want to add something else, we can cover it. May be a little message to our readers.

It is very difficult to add something after this discussion, as the questions that you have asked highlighted the things rather fully. The most of the changes were issued before I came to the company by the previous director. Thanks a lot.

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