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Azerbaijan
The new generation [ go to first page of report ]


TOP ORGANIZATIONS INTERVIEWS
  Interview with:

Mr.Gunesh Inkaya

General Manager

1025/30 Tbilisi avenue,
370078 Baku
International tel.: 99412-97 33 80
International fax: 99412-97 33 92
E-mail: gm@grand-europe.com
What is the main activity of your hotel and what kind of people you actually target?

The hotel was opened in 1997 and it was meant to be a guest house for embassies and diplomatic missions. But before opening we changed our mind and turned it to 5 star hotel. There are 2 big hotels in Baku. In Baku compared to other cities there are less hotels. Actually we don't target any groups because they target us. We don't have to do much to fill up the hotel. We have 96 rooms and it is a medium-size hotel. It is not a brand or chain just as an individual hotel. It is was an American-Azerbaijan JV. In July 2003 we started the privatization of it and now it is an American investment.
The hotel is fuller during the week but in the week-ends not so much because we don't have many tourists in the country. The companies like BP and their subcontractors work during a week and in the week-end they try to leave. 50% of the visitors come from oil or oil related business.
One thing is for sure that tourism is not developed here. May be in future it is going to develop if they work hard on that.

May be you would be more interested to lobby towards the government in order to push develop the tourism infrastructure?

In Azerbaijan you can not push anyone to anything. We have seaside to rest and now the government tries to attract tourists there. But it has nothing to do with us. Baku is not like Paris or London so that you can go and see many wonderful things. At present it is the destination only for businessmen. Maybe in future trade develops and businessmen will come here not only for oil sector but for non-oil sector as well.
When we talked to the Minister of Tourism ans asked him to develop the tourism sector he said they will do that but for the countryside. As to the city they have to diversify business in order to attract more businessmen.

Do you think that the government actually listens to you and your counterparts' suggestions investing or intending to invest in Azerbaijan?

Since the new president has been in power he has been working very hard to divert business to other sectors. And he is pretty successful in it.
Every year the percentage of the oil business share in the whole economy decreases. 5 years ago it was about 80% but now it is 50%. In future the oil business perhaps will make up only 20% of the economy. But I think the president is working very hard on trying to diversify business in the country.

It seems there has been some major changes which is a good sign and maybe people are waiting for such kind of sign to come to the country?

The Ministry of Ecomic Development is working very hard on promoting the country in order to attract foreign businessmen. During 1990-2002 there was a global crisis but since 2002 business began to grow up and people began to get interested in Azerbaijan.
If you open a hotel guide book where different countries are represented the only thing written about Azerbaijan is that it is a very dangerous country and just few more sentences. If you look at those magazines you'll be astonished. I have been living here for 10 years already and I have never had problems but according to those magazines I must be dead by now.
And we told the government if you don't change that no one will come here and why should they if they feel like they are going to die here. And since then we have had 5-6 times ISO international experts who came here to make reports and publish them worldwide. The first step is promoting the country and showing the good face of it. And I think this report will also be of great help and importance for Azerbaijan.
You must have seen Azerbaijan living the transition period and major progress over past 10 years?
I came here in 1995 for the opening of Hyatt Regency. From 1998 till 2002 nothing changed much. It was like a calm stable period and now it is growing up again.

You have the experience of those two positions of the Hyatt and Grand Hotel Europe. How would you define the image of your hotel in Baku as compared to the others?

Since there is not so much competition between these 2 hotels because we are the main hotels in the city we have a good image. If you would have 10 Hyatt Regencies or 5 Hiltons or whatever it wouldn't be even realized. But as I said there is not much options here.
Moreover, our hotel has a great exposure. You can not miss the hotel when you pass by. Because it was a government JV the Ministry of Foreign Affairs gave this place to us.
Before the privatization the 49% of shares belonged to individual Americans and 51% to the Azeri government. But now it is 100% American investment. The privatization began only 3 years ago. We are actually the American Leasing Company assistant company which is more to aviation.
The owner of the hotel is from Northern Iran and American by citizenship and originally he is Azeri. He has had business here for a long time.

When we see how successful the hotels here we wonder why the normal hotels don't come here?

Because the hotels are normal. If we would have Hilton or 10 other brands here then we wouldn't be so successful. In Istanbul we have 5 ths hotels 400 of which are branded and the rest are the individual ones and the average rates of rooms is $50. But here many of the rooms raise up to $200. The money we are making here we make only for the rooms. The room rates at the Hyatt Regency are the most successful. So the Hyatt regency in Baku is probably the most successful in the world.
As an answer to your question, the explanation for that would be as the crisis for the last 4 years. Before that the Mariott was very interested to have a hotel here which is one of the biggest chains of the world. And when the crisis started they just froze their project here and went to Tbilisi. The same with Hilton. There might be some other reasons. But I don't know what they are. May be the Hyatt is too big and they don't want to come to the market that might be a natural barrier for them.

On the personal level are you going to stay here for a long time or keep on travelling?

Actually, 6 months a year I'm not here. Because our company is located in London. That's why I have to move there many times a year. And of course my responsibility is to run this place because I'm the member of board and the director for Baku.

What is your message for the foreign investors?

Azerbaijan is a very good destination for investment. But it needs support, technology for development of non-oil sector. My advice for the businessmen interested in Baku would be other than the oil business. People are realizing that the non-oil sector is also profitable.

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