Basic HTML Version
www.ebizguides.com
138
Energy & Water
Total Zambia is known for offering high quality prod-
ucts and services to their corporate clients. Their
portfolio of corporate clients includes companies
in the mining, agriculture, transport, manufacturing
and construction industries. An attribute that sets
Total apart is their strong supply chain in the region.
If they are unable to supply inland from TAZAMA,
they can bring in their products from their regional
networks via Mozambique, Zimbabwe, South Africa
or Tanzania. This enables Total to maintain a posi-
tion whereby their customers never run out of fuel.
They also offer a unique personalized service to their
clients, tailoring service packages to meet the needs
of each individual company.
“We are much more flexible than other companies
operating on the market and we always listen to our
clients’ needs, doing our best to accommodate each
one as opposed to simply offering a standard pack-
age to all.”
Stephane Lapauw
Managing Director
A key strategy that drives the company’s leading
position is their commitment to international stand-
ards of safety, quality and respect for the environ-
ment in their business. Investments in industrial and
personal safety campaigns each year contribute to a
continued reduction of work related accidents. Total
Zambia is fully involved in sustainable development
for the communities in which they operate, particu-
larly in respect to health, education, road transport
safety, women and youth development. As one of
the largest foreign investors and longest standing
companies operating in Zambia, Total Zambia aims
to maintain their position as market leader and grow
and build with Zambia for many years to come.
“We offer high quality of service, high quality of fuel
and offer everything that our customers require. We
have an unparallel supply chain and a very high set
of standards. All of these elements, along with our
overall business principles are the factors that make
the difference and position Total as a leading player
in the industry.”
Stephane Lapauw
Managing Director