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Tourism Industry
Source: Ministry of Tourism, Environment andNatural Resources
Planning and InformationDepartment, 2010
such as British Airways, South African Airways, Ken-
ya Airways and many others such as Egypt Air flying
regularly, and directly, to cities or towns such as Liv-
ingstone, Ndola and Mfuwe, in addition to the capital
of Lusaka. It is expected that with this increase in
flights, the number of tourists will be boosted tremen-
dously in the years to come.
STRUCTUREOFTHETOURISMINDUSTRY
The tourism sector in Zambia incorporates the activi-
ties of the public sector, private sector, civil society
and local communities. The tourism public sector
includes the Ministry of Tourism, Environment and
Natural resources, which is a sector regulator, de-
veloper and co-ordinator through the Department
of Tourism. It also includes five (5) statutory bodies
that either regulate or develop sub sectors of Tour-
ism and provide human resource development.
These other bodies are the Zambia Wildlife Authority
(ZAWA), National Heritage Conservation Commis-
sion, Zambia Tourism Board, the National Museums
Board, and the Hotel and Tourism Training Institute.
The tourism private sector is comprised of tourism
enterprises, which have voluntarily grouped them-
selves into associations such as Tour operators,
Travel agents, Safari outfitters, car hire associa-
tions and others all under the umbrella of the Tour-
ism Council of Zambia (TCZ). The Tourism Civil
Society constitutes Non-Governmental Organiza-
tions (NGO’s) and Community Based Organization
(CBO’s) operating in the field of tourism. Some lo-
cal communities operate in the form of Community
Resources Boards or Community Trusts with the
patronage of traditional leaders.
TOURISM DEVELOPMENT
The government in its efforts to guide all tourism
development and promote sustainable tourism de-
velopment in particular has produced a comprehen-
sive Tourism Policy for Zambia. This policy guides
and drives development in the sector leading to the
formulation of legislation and regulations to ensure
the orderly development of the tourism sector. Imple-
mented through the Department of Tourism, which is
one of the sector’s key technical departments and
statutory bodies, policy is formulated, reviewed and
monitored through the national, and four regional of-
fices. Currently the policy’s major focuses are mainly
on tourism development by the private sector, with
an emphasis on sustainable tourism development
and the promotion of good governance in the sec-
tor. This translates into the provision of enabling
conditions for the private sector to do business, and
includes a focus on the development of sector in-
frastructure such as roads, airports, communication
facilities, accommodation facilities, legislation and
incentives. Community investment and participa-
tion in the preservation and conservation of wildlife
and natural resources through community resources
boards and other community based initiatives has
been, and continues to be encouraged. Programmes
that are established under the Poverty Reduction
Programme were continued in the Sixth National De-
velopment Plan (2011-2015). These spread across a
wide spectrum of activities targeting specific oppor-
tunities for intervention such as investment, wildlife,
heritage activities, tourism development zones and
infrastructure among others. Projects that have fo-
cused on developmental areas for tourism included
the Support for Economic Expansion and Diversifi-
cation (SEED) Project that up to 2010 has helped to
improve the infrastructure in Mosi-oa-Tunya National
Park, city of Livingstone and Kafue National Park to
stimulate additional private sector investment. In
the Northern Circuit, the Kasaba Bay Development
Programme has also been prioritized to bring about
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Visitors Arrivals: Top Ten Holiday Markets (2009)