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Trade & Industry
filters from Germany. The company also offers solu-
tions in mining, construction, and agriculture.
The company aims to be the most preferred supplier of
European and American plant and truck parts.
Its focus is delivery of true values to its clients as per-
ceived by them and not as acclaimed by the company.
Ultimately, its long-term strategy is to become the
largest and most preferred supplier of European and
American plant and truck parts in Zambia and the
SADC region.
CFAO Zambia Limited
Sue Mennell
Managing Director
Sheki Sheki Road
Lusaka
Tel: +260 211 240 767
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CFAO Zambia Limited provides customers with life-
long vehicle support in line with its overall commitment
to provide advice, choice, a strong local presence, and
great service.
CFAO Automotive boasts Africa’s most extensive net-
work of sales and after-sales service outlets. The divi-
sion has about 6,100 employees and 133 sales and
service locations in 34African countries, 3 French over-
seas territories (French Guiana, New Caledonia, and
Reunion), Vietnam, and Cambodia.
The company has used all of its considerable experi-
ence in selling light and heavy vehicles in the African
market to forge lasting partnerships with leading auto-
makers. CFAO is able to leverage its first-rate knowl-
edge of the local terrain to provide manufacturers with
ideal conditions for entering often fragmented markets.
The company markets a portfolio of 53 globally re-
nowned brands, as well as a complete range of new
passenger and commercial vehicles, trucks, motor-
cycles, tires, and handling equipment.
By leveraging expert resources and efficient logistics
day after day, CFAO Automotive ensures that vehicles
and spare parts are readily available. On the ground
the division’s skilled professionals strive for customer
satisfaction through a relentless focus on quality and
compliance with automakers’ standards.
Effective two-way communication is needed to sat-
isfy constantly changing customer needs. By plac-
ing innovation at the heart of its strategy, CFAO
provides dynamic and comprehensive solutions to
specific customer needs both before and after sale.
These include flexible maintenance and service con-
tracts, short and long-term car rentals, second-hand
car sales, test driving of new vehicles, brand test-
ing centers, vehicle adaptation, off-site maintenance
workshops, spare parts, and tires.
The company operates in high-potential markets.
Low car ownership rates, a young population mov-
ing to the cities in increasing numbers, and the emer-
gence of a middle class on the back of a rising econ-
omy are all growth vectors for the African car market.
CFAO Automotive has teamed up with local banks to
develop tailored customer auto financing solutions.
G4
S Zambia
Stewart Scott
Country Manager
P.O. Box 32914, Lusaka
Tel: +260 211 244 832
Fax: +260 211 246 010
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G4S works to safeguard the welfare and prosper-
ity of millions of people worldwide helping to cre-
ate safer and better environments for people to live
and work in. With operations on six continents and
618,000 employees, the company is the leading
global integrated security company.
Its strategy is customer-focused across a wide range
of industries and commercial and government cus-
tomers. G4S has a diverse range of services to meet
its customers’ needs and has a broad geographic
footprint to meet the demand for security around the
world.
G4S provides services across a number of sec-
tors including: the government, private energy and
utilities, oil & gas, transport and logistics, ports and
airports, leisure and tourism, financial institutions,
mining, major corporales and industries, and retail.
Its four primary service lines are: secure solutions,
care & justice service, cash solutions, specialist out-
sourced services, security systems, and technology.
