Presentation
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The "Kyrgyzstan Aba Joldoru" joint-stock
company is the national air company, which includes
transportation services.
History
of Kyrgyz Aba Joldoru |
Previously a huge monopolist was passing through
restructuring process in 2001, the reorganization
program was developed by Ministry of Transport
and communication and final project consisted
in several stages: reorganization of national
air company to joint-stock company, conducting
coupon auction and further privatization of structural
units of air company. The Parliament decided to
carry out only first two stages. Two joint stock
companies were created finally: one of them is
responsible for air transportation and second
one will direct its activities on the airport.
Airport Manas is in more beneficial situation,
which will be financed at the account of bif air
companies working on Kyrgyz market. The same favorable
situation is with Kyrgyz air navigation as the
exploitation expenses are no so high and does
not depend on fuel. The most difficult situation
is with transporter.
The necessity to make structural change came earlier
and this process would need time. Planned changes
would allow to make more alive the financial and
marketing activities on extending services market
and separation of air transporter would allow
to attract investments for modernizing aircrafts
pool.
The renovation of the air traffic control system
for the Osh airport was completed in 1998. The
government of France was the lender for the renovation.
The credit amount was 25,000,000 French francs.
The credit is to be paid off over 10 years at
4 per cent (until October 1, 2007), with a 3-year
grace period. The general contractor is the "Thomson
- Airses ATM" company.
The lender for renovation of the Manas International
airport is the Overseas Economic Cooperation Fund
(OECF, Japan). The credit amount is 5,454,000,000
Japanese yen. Total period of credit repayment
is 30 years at 2.7 percent, including a 10-year
grace period. The government of the Kyrgyz Republic
is co-financing this renovation. The co-financing
amount is 680,000,000 Japanese yen. The consulting
firm is the "CH2MHILL" company and the
general contractor is the German company "Hochtief".
The renovation was scheduled for completion in
December of 1999.
The company's aircraft pool
The current aircraft pool includes a cargo carrying
Il-76 plane, two - TU -154m planes that will fly
until 2003, six TU -154b planes (two of them recently
underwent
major repairs) and the rest of these planes must
also undergo maintenance and repairs. Three out
of six TU-134 planes will be used until the year
2005. There are also 9 Yak-40 planes, plus one
more Yak-40, which can be used if it undergoes
major repairs. The company also has four passenger
carrying Mi-8 helicopters. In order to repair
the aircraft pool in the coming years one will
need 6 mln. 700 thousand USD.
A four-year lease for an airbus a-320 plane was
concluded on March 23, 1998. Expenses for training
of six teams (12 crew members and 32 servicing
people) amounted to USD $500,000. According to
the company, currently, the a-320 plane carries
out 39 percent of all flights.

According to Timur Muratov, the previous president
of the Kyrgyzstan Aba Joldoru, the company concluded
an agreement (with the same Holland "Airbus
Industry" company) to purchase two new A-319
planes. These airplanes are to be delivered in
2002.
Kyrgyz
Aba Joldoru in numbers |
The company's financial position
In 1998, the company had the following revenues
and expenditures: revenues -866,332,793 Kyrgyz
soms; expenditures - 924,490,171 Kyrgyz soms;
losses related to running the A-320 aircraft -
58,157,378; profit from other types of activity
- 16,684,614 Kyrgyz soms; total losses - 41,472,764
Kyrgyz soms.
Three years ago the demand in air transportation
was significant, especially for shopping trips,
but demand has decreased. During 1995-96, the company
had a large
portfolio of orders for charter flights, which
are highly profitable. Currently, the company
plans to promote transit services and to use all
TU-154 planes for cargo
transportation only. It is expected that an Indian
cargo route offers good prospects.
Products |
Seats Booking
Passengers have the opportunity to book tickets
in advance. In this case they can apply to any agency
of the Air Company or tourist agency. The seat confirmed
is designated by code "OK" in an appropriate
column of the ticket. Code "RQ" means
that it is not possible yet to confirm the seat
required.
Booking Confirmation
You are requested to acknowledge that you intend
to continue the flight or use the return ticket
in the case if you suspend your travel for more
than 72 hours. For this purpose we ask you to contact
the nearest agency of the Air Company where you
have reserved your trip at least 72 hours before
your plane departure. If you have not done this,
unfortunately, your order can be cancelled.
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Booking Cancellation
Please, refuse your reservation if you have changed
your plans and you are not planning to travel. If
you have not used the confirmed order, your further
booking will be cancelled automatically.
Changes in Tariffs or Rules
Tariffs, charges or rules are considered valid if
they have been effective on the day of the carriage
beginning (i.e. on the day of the first ticket usage).
If the carriage has already started, any changes
of tariffs, charges or rules cannot be applied unless
otherwise agreed. In the case of changes of tariffs
(including those caused by change of currency rate),
charges or rules, occurred between the date of the
ticket issuance and the date of the carriage beginning,
the passenger should make additional payment of
the difference in the tariff, or this difference
will be reimbursed depending on circumstances.
Exception is made for international tickets for
carriages from points within Kyrgyzstan issued within
the territory of Kyrgyzstan with reservation confirmed
at least on the first international sector of the
route, and which were paid before the notice of
changes of tariffs, charges or rules, provided the
reservation has not been changed on the route first
international sector. Thus, the carriage contract,
concluded by the passenger and the carrier (passenger
ticket), is to be changed in the part regarding
tariffs, charges and rules, at any moment between
the date of the ticket issuance and the date of
the carriage beginning.
Ticket Validity
Tickets paid according to the economic class tariffs
are valid within one year after the date of the
flight beginning. Traveling by tickets paid according
to special tariffs provides certain limitation of
the ticket validity period. When booking a seat
or changing the reservation it is necessary to inform
the Air Company of the ticket issuance with a special
tariff applied. Failure to do so may cause passengers
inconvenience and extra expenses.
Sequence in flight tickets effect
Flight tickets are considered valid only for subsequent
carriage according to numbers printed on them. Flight
tickets are not acceptable for carriage, return
or exchange without appropriate passenger ticket.
Flight tickets, which were not used, are considered
invalid if the next flight ticket had already been
used.

Children
Children less than two years old not are carried
with payment in amount of 10% of adult ticket cost
and have not right for free baggage transportation.
Children from 2 to 12 years old pay 50% of the adult
ticket cost. They have the right for their own seat
and free of charge baggage carriage.
Baggage "weight system"
20 kg. baggage is allowed for free of charge carriage.
Free of charge baggage carriage norm includes 5
kg. of baggage allowed for cabin carriage. Charge
for 1 kg of extra baggage is 1% of one one-way tariff.
The same aircraft, provided availability of free
space or reserved place, carries extra baggage.
In addition to above norms of free baggage carriage
every passenger is allowed to carry free the following
things: ladies' bag, coat, plaid, umbrella or cane,
literature for in-flight reading, baby-carriage
basket, folding wheel-chair and/or any medical equipment
necessary for passenger during the flight. Passenger
is responsible for non-registered baggage. Baggage
tag is issued to passengers to confirm that the
baggage is accepted for carriage. Before the registration
on every baggage place a permanent or temporary
inside and outside address should be written. Passenger
should designate on the baggage the same name as
in the ticket. Baggage should be closed properly
to avoid opening during the flight.
Passports, Visas, Medical Certificate
Joint-stock Company National Air Company "Kyrgyzstan
Airlines" and tourist agencies as well are
glad to provide detailed information on passports,
visas, medical certificates and other documents
issuance procedures. Nevertheless, they can't be
responsible for documents filled-up incorrectly.
Without passport, visa or medical certificate filled-up
properly as required by departure, transit and entrance
states passenger may not be accepted for carriage.
Airport Fees
In many airports the airport fee from passengers
is charged before departure to other country.

Passengers Check-in Before the Flight
Passenger should arrive at airport for the ticket
and baggage check-in:
- 3 hours before departure of international flight.
- 2 hours before departure of domestic and C.I.S.
flight.
Check-in finishes 40 minutes before the flight departure.
Documents required for international flight ticket
issuance.
- International Passport with leaving and entrance
visa
- Vaccination Certificate (if required by sanitary
regulations).
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