Russia & Moscow
Providing their potencial
 


Mr. Edward Grinbukh

Anya Sverdlov
Interview with Mr. Edward Grinbukh, CEO and Anya Sverdlov, Managing Director



 ACTIS SYSTEMS



Contact information:
Actis Systems
S'ezzhinskiy pereulok, 8/1
Moscow, Russia 105120
Tel: (+7-095) 234-0009
E-mail: info@actis.ru
Web: http://www.outsource.ru/
Actis is the Leading company in the Internet services segment, providing full-spectrum integrated internet services to multinationals and top Russian corporates, working in Russia and abroad. Company currently holds about 40% of that market.

The Company

Company is Western management-owned and run with sales agents in US and Western Europe.
The organisation chart four business units is the following:
· Web design and interactive marketing (Creative Solutions)
· Web development
· Custom programming
· Internet managed services
· Consulting.
History of Actis

Founded in 1997 by 6 people. Since its founding, the company has completed close to 400 commercial projects in 23 countries worldwide. Its main markets for design and programming are Russia, the US, Germany, and the UK. The company is managed by an American management team. In late 2000, the company had attracted its first round of investment from an Austrian venture fund; management had effected an MBO in early 2002.
Export markets & Strategies

The export markets for Actis are The US, Germany, UK, Austria, Italy as well as other markets worldwide.
Our main strategy is to Continue developing our main business lines, web design and multimedia services and web development, adding new technologies, new areas of expertise. Tap the middle market for web development services in Russia. Expand internationally (US, Germany, UK, maybe Japan), opening CRM offices in those countries and partnering with local players. Expand into vertical / industry markets. Remain a leader in our chosen field(s).

Customer care/client services

92% customer retention rate, with many customers working with us for 3-5 years. Quality control procedures strictly enforced. Top management involvement in all aspects of projects. All account managers and project managers speak English; we move our team's worktime to accommodate time-zone differences with out offshore clients.
Human resources, employment policies, benefits and trainings


The company practices annual employee evaluations, 360 feedback, open door policies. Employees get full medical insurance coverage in addition to salary and standard benefits. English lessons are provided at company expense.

Management

Edward Grinbukh is one of the founders of Actis Systems and its CEO since1999. He has overseen all of the company's endeavours, both in Russia /FSU and in various North American and West European markets, to turn the company into a multi-million dollar eBusiness solutions provider with a leading market share of 25% in Russia and a competitive position in the offshore web development market. Mr. Grinbukh is a visionary in the Russian IT and New Technology business, creating in 1997 Moscow's leading computer reseller and systems integrator with an annual turnover of USD 7 million. He has a B.A. in Business and Economics from the University of Wisconsin.
For more information of Mr Edward Grinbukh click here.
Anya Sverdlov is a member of the Board of Directors of Actis System, responsible for group strategy, business development and financial management. Ms. Sverdlov has led the company's restructuring effort to transform it from a Greenfield start-up into an efficient organization, fully capable of delivering complete value-chain solutions to a broad range of corporate clients. She also created and developed Actis Consulting, the management consulting division within Actis Systems, devising the division's strategy, process and technology consulting. Ms. Sverdlov has an M.B.A. in Finance and Multinational Management With Distinction from the Wharton School at University of Pennsylvania and is a graduate of Yale University, obtaining her B.A. in Economics and Political Science with Magna Cum Laude.

For more information of Anya Sverdlov click here.
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